LendingClub Shares What Building Holistic Customer Experiences for Members Means
November 8, 2021less than a minute read
We hosted the final installment of our quarterly webinar series for 2021.
Todd Denbo, our SVP of Auto, and Anuj Nayar, our Financial Health Officer, reviewed the themes from LendingClub’s recently reported Q3 earnings, dove into the expansion and growth of LendingClub’s auto refinance loans, shared insights from the company’s latest public research about the financial lives of consumers, and closed with an exciting regulatory update.
As LendingClub’s mission is to empower its members on their path to financial health, creating a holistic customer experience that seamlessly integrates savings opportunities for members across its product offerings is the next step in its vision.
Check out the video below to learn more. To view our first few webinars and learn more about LendingClub’s digital marketplace bank, click here.
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Related Impact
Since 2007, LendingClub has been on a mission to deliver a world-class experience to all our members. This month we took a moment to reflect on the more than four million members who have chosen LendingClub as their partner to help them reach their financial goals.
In March 2022, we hosted our first quarterly webinar where we celebrated our one-year anniversary as a digital marketplace bank.
LendingClub completed the acquisition of Radius Bank in February 2021. At that time, in addition to the direct-to-consumer deposit business, we inherited a fintech partner program, and several lending businesses. As we reach the one-year anniversary of the acquisition, and in conjunction with the conclusion of a strategic review of our business operations, we have made the decision to discontinue certain businesses that don’t fit our mission.
This week, our very own Financial Health Officer, Anuj Nayar joined Head of Public Policy, Armen Meyer and Director of Public Policy, Louis Caditz-Peck, for the second installment of our quarterly webinar series diving deep into all things LendingClub.
We are thrilled to announce that we have received all the bank regulatory approvals necessary to complete our acquisition of Radius Bancorp.
Related FAQ's
We offer several ways for you to make your monthly auto loan payment, so you can choose the method that works best for you. A statement will be mailed to you every month that shows the payment amount and due date.
LendingClub provides a year-end statement that summarizes your account activity, including how much interest you’ve earned and information regarding Notes tied to loans that have been charged off.
In some cases, we may need to confirm your employment before your application can be finalized. The fastest way to confirm your employment is to provide your work email address.
To process your application, we may need to confirm your income matches what was on your application.
The payment transaction type (signature-based or other) is ultimately decided by the merchant and is based on how the transaction is transmitted at the time of processing.
Related Glossary
{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.
{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment.
{noun} The total annual cost to borrow money, including fees, expressed as a percentage.
A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.
{noun} An interest rate that remains the same for a set time, usually for the life of the loan.
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